Technical Resources + Perspectives

IT must make it easier for business to meet the ever-increasing pace of changing customer/user demands. Who controls the flow of information, technology and innovation in the enterprise: business or IT? It’s a fight as old as the circuit board itself. The relationship between business and IT becomes more complicated as organizations pursue digital transformation. The increasing pace of technological change makes it harder for the business to meet changing customer/user demands. It also makes it more difficult for the business to identify the most current technologies or methods to develop the platforms, services and/or applications that make a difference…

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Hands-on agile training is the surest way for teams to gain the theoretical and practical knowledge to implement the methodology correctly, while also delivering business value while they learn. Imagine learning to play baseball in the way many enterprises learn agile. You assemble nine people in a room, spend eight or 16 hours reviewing the current Major League Baseball rulebook and then tell the “team” to go out and have a winning season. There is no chance that would work. As soon as the team leaves the safe, theoretical classroom environment, they will immediately have both technical questions, “What’s the…

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It’s time to consider modernizing your applications if you feel friction in any of these four areas. Any delay will only make it harder and more expensive to fix the problems you already know exist. And, in the meantime, you’re losing market share to companies more willing to make the investment in their IT future. Are any of these true about your IT organization? You are encumbered by workarounds to your existing applications. Your business can’t take advantage of new technologies or make future changes. You can’t react to external forces with the speed necessary to remain relevant to customers.…

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Increase the speed of healthcare innovation by taking advantage of self-provisioned environments and the flexibility of the cloud. Healthcare technology is demanding. Keeping data safe, secure and consistent, ensuring availability and accuracy and meeting timeliness requirements is challenging enough for the typical organization. Multiply that by regulatory and compliance concerns, and it's no surprise that the healthcare technology landscape changes slowly. Barriers within large, established organizations reduce the speed of healthcare innovation. These impediments are often justified. Organizations must be good stewards of patient/customer information by maintaining the integrity of highly regulated data and processes and providing systemic oversight around…

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Fraud, waste abuse and errors (FWAE) are primary drivers of healthcare costs. Here’s how technology can reduce FWAE and associated healthcare administrative costs. Modernizing current or implementing new technology can lower administrative and healthcare costs. It can reduce errors and shorten account payable/receivable cycle times in cash sensitive businesses. And it can streamline business processes while providing richer insights into administrative operations and patient care. The rising cost of healthcare – currently about 18% of GDP – continues to threaten our economic well being. This expense represents a collective burden and opportunity to streamline this increasingly important sector of our…

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It’s an intimidating fact that 50% of digital transformations fail. But instead of running for the hills, here are five ways to help ensure digital transformation success. 1. Identify and establish success KPIs Establish specific key performance indicators (KPIs) ahead of time. Some of the most common are: Return on investment Cost reduction Productivity increase Gain in market share or competitive advantage Establish an initial baseline and track these KPIs throughout the transformation. Assess whether your progress is helping or hurting them, and adjust the initiative as needed. 2. Create strategic and tactical plans What do you want your business…

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There are many ways for agile teams to estimate their efforts. But story points don’t help product owners or managers prioritize feature backlogs. Fortunately, there are several methods that can help determine the relative value of feature ideas and candidates. Product managers can use these to create and manage a backlog that delivers the biggest business value first. Dot voting Put each feature on a card and display the cards on a wall or table. Give each stakeholder a number of dots (about a third of the number of features) and ask them to place dots on the feature(s) they…

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63% of companies are unhappy with new sources of tech talent. State of the digital tech workforce survey shows companies suffering economic consequences as they struggle to find top technology talent in a competitive market.   The digital skills gap is leaving workers without job opportunities and reducing the ability for companies to grow and succeed. So how are technology leaders across all industries addressing this issue? How are they thinking about sourcing, recruitment, hiring and training to ensure they have the skilled workforce they need for today and into the future, without overpaying for in-demand talent? Our parent company…

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Historically, only about 5% of workers worked from home in some way. This small sample size wasn’t enough to convince WFH skeptics of its efficacy (how productive workers could be). Nor was there enough information to prove that it obliterated work-life balance. The unfortunate reality of COVID-19 is that the pandemic has forced many more people to work from home. But, this has provided a larger data set to study the effects of WFH. That data so far has confirmed the best, and the worst, of our suspicions. Champions and critics are both right Most studies prove WFH champions correct:…

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Since March, the pandemic has turned the business world upside down. Companies have had to reexamine previous successful practices and modify or reinvent them for current conditions. Those that are most able to connect a successful past to a successful future will be resilient enough to come through this crisis stronger. Others that fail to do so will disappear. Our parent company Catalyte partnered with the Technology Association of Oregon to sponsor a webinar series on resiliency: how companies can prevent disruption to their technology, processes and people, and emerge from the current crisis stronger than before. All three sessions…

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